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Get Registered & Get Mowing

Raymo Electric Mowers are innovative, from their warranty to their online features. Register your machine to keep it protected on job sites and monitored off job sites.

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Warranty  Registration

Raymo Electric is proud to support your equipment with a 24-36 month Warranty. You can feel reassured that your equipment will be protected so that you can stay productive on the job.​​

Raymo Warranty Registration Q & A:

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When do I need to register my Machine?

Answer: When it is put into service. The OEM asks that machines be registered within FIFTEEN DAYS of sale to end user.

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I purchased this unit to rent. Do I still need to register my machine?

Answer: YES, if the unit is rented/demoed/ leased, it needs to be registered. Not registering a rental/demo/ lease unit may void your warranty.

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When I register my unit, does that sign me up for Raylink?

Answer: NO, Raylink is a separate service offered once the unit is regsitered. You may request to be registered for Raylink when your registration form is submitted.

The RAYLINK system mounted on the TORPEDO carriers provides telemetry and fleet management information to a cloud space, where it can be accessed by customers from multiple platforms. Register for Raylink NOW!

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Entering a Raymo Warranty Claim

Raymo Electric believes in the strength and capability of their products. So much so, that the unit itself comes with a two (2) year body and three (3) year battery warranty. IF a warranty claim needs to be submitted, we've created a form that allows you fast and easy submission. ONCE your unit is properly registered, please submit your claim below.

Raymo USA Warranty Claim Application:

Submitter is a Dealer or Customer?
Did Repair Staff Contact Raymo USA for Troubleshooting Prior to Submission?
Urgency:
Upload File
Upload supported file (Max 15MB)
Do You Need Parts To Complete Repair?
Upload File
Upload supported file (Max 15MB)

Thanks for submitting! Based on OEM approval, Parts & Labor costs will be adjusted accordingly.  The OEM will review the case and submit a response back to your Distributor. Labor repair is based on OEM Manufacturing and Installation Practices.

Parts are offered at Purchased Cost.

Sending In Faulty Items or Equipment for Repair:

Please send your Faulty Warranty or Service Items to:

Raymo USA

Attn: Service Department

RE: * Your Raymo Torpedo Serial Number *

411 Rockwell Ct.

Burr Ridge, IL 60527

Ph: 708-354-2171

Mon - Fri

8:00 am – 4:00 pm

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